Returns & Exchanges

At MOLEKULE, we want you to breathe easy and be completely satisfied with your air purification investment. If you are not happy with your purchase, you may return your device within 30 days of delivery for a full refund.

1

Initiate Your Return

Contact our dedicated support team or visit our online returns portal with your order number and zip code to start the process.

2

Pack Your Device

Carefully place the device in its original packaging, including all cables and manuals, to ensure safe transit back to our facility.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

4

Receive Your Refund

Once our warehouse inspects the returned unit, we will issue a full refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing